Frequently asked questions

Q: Where do you deliver?

A: We mainly operate in GA, NC, TN, AL, and SC. However, we have delivered to 13 states all along the Eastern United States. We can keep costs extremely low with smart logistics and timely deliveries. Delivery charges typically range from $30-$60 and rarely exceed $100. We take great pride in not using a third-party to handle our deliveries. Each delivery is a unique customer experience. 

Q: Is there a place where I can come see the chairs?

A: Absolutely, we have a facility in Ellijay, GA where you can browse our products by appointment. You can also pick up to avoid delivery costs. 

Q: Is there a warranty on your products? 

A: We are extremely confident in our products and would not put out something that was not built to last. In very few cases, we have found errors and are more than happy to replace them. We want our customers to feel like they can call anytime and we will be there to ensure complete satisfaction. 

Q: What's your typical timeframe? 

A: Our turnaround time can vary based on the volume of orders, but we typically deliver within two weeks. We will reach back ou a few days before and coordinate a delivery day/time.

Q: What type of payment do you accept?

A: We accept cash, card, or check once the product is received.

Email: healan@downhomedexterities.com
Phone: 706-705-9589
Address: 446 Old Hwy 5 S Ellijay, GA 30540
Store Hours: M-F 9:00 A.M-5:00 P.M