Happy Thanksgiving from DHD!
First of all, we would like to thank all of our customers, suppliers, employees, and anyone else that plays a role in keeping our business up and running. The past year and a half has presented constant challenges whether it be illness, supply chain, or raw material prices. At times, it would almost be easier to lay down and let things work themselves out, but that was never really an option. We have obligations that we have to meet as a company no matter what circumstances arise. From day one, we have made a commitment to provide our customers with great products along with great customer interaction. There seems to be an increasing gap between producer and consumer in this country, and to us, it does not feel right. You as a consumer, should know exactly where your product comes from, and it's even better if you know who made it. As companies grow, the connection weakens until there is nothing more than a logo attached to an object. We do our best to maintain the "shop small" feel no matter where we go. A small company can only do so many things in order to compete against the big guys, and customer service has to be at the top of that list. Secondly, we cannot thank our guys in the shop enough for sticking with us over the course of this journey. We are learning along the way, and I will be the first to admit that we do not always get it right, but we correct our mistakes for the better and keep pressing forward. Employee turnover has been a common issue for businesses all across the country, however it has been relatively insignificant for us. The shop is he lifeblood of our business, and without the hard work on the frontline, we could not exist. Manufacturing is not always the easiest thing to do, but the feeling that you get when you create something with your own hands is unmatched. Anyone that works for us, knows that they have a direct impact on what we produce. Lastly, we would like to thank all of our material suppliers for doing their best to get us the products we need in order to run smoothly. It seems like there has been a shortage of everything this past year, so what might have been an easy task two years ago now requires several phone calls and hours of coordination. If anything, the obstacles have highlighted our weaknesses and allowed us to adjust our systems accordingly. We have to repeat to ourselves the old saying, "If it were easy, everyone would do it" because ultimately there has never been anything worth doing that came easy. We will continue to work hard to finish out the year on a strong note and look forward to what 2022 will present. The prospect of continued growth and constant improvement excites us and gives something to look forward to.